State Farm® Insurance Agent Kathy Kilo Peterson

"I had a great experience! Very fast! Molly was very easy to talk to and explained everything and I wasn’t on the phone forever. Highly recommend!"

"Jordan helped me out a lot over the last couple weeks. I just bought my first house this last week with my Fiancé. Jordan was there to help us bundle and save on home and auto insurance. Saving us a bunch of money per month! Quick response times and explains everything very well. 10/10 would recommend! Thanks again Jordan. -Becca & Jordan Yakel"

"I have both auto and home insurance with Kathy Kilo Peterson, and I must say—the team there is fantastic. They’re incredibly prompt in addressing any questions, and if they don’t have an immediate answer, they always follow up. I recently had a claim handled by Trish, and it was truly one of the best customer service experiences I’ve ever had. Thank you, Kathy Kilo Peterson and State Farm!"

"Highly recommend this agency. Friendly, professional and efficient. The State Farm price for auto and homeowners beat the completion. Excellent experience."

"Colleen was very helpful and polite. She fix my issue, I had thank you.."

"Not long ago I started my own business. I wanted to make sure to do everything right for me, the business, and my clients. I've always used State farm but my vehicle coverage. When I found out State Farm also offed insurance for stating your own business I was Intrigued. Beverly Myers was amazing with everything. She helped me understand the steps I needed to take to start off on the right path. She even took the extra time to help me fill out everything so all the paperwork would run smoothly. State Farm has always been my go to insurance company. My experience with Beverly Myers has increased my connection with State Farm."

"Great office. Kathy, Scott, the whole team A+"

"Trish is my go to agent when it comes to my insurance needs, she is my Jake from State Farm. Thank you for your patience and answering all my questions about my health, umbrella and other policies."

"I've been a client of Kathy Kilo's for several years, and I continue to be impressed by the knowledge and professionalism she and her team consistently demonstrate. Every interaction is smooth and effortless. It's truly refreshing to be cared for with such attention and expertise."

"Molly was very helpful in getting me setup for new vehicle insurance. She also let me know about discounts that would help to lower my premium."

"I just want to say this is an awesome team. Diane worked hard all day to help resolve my exploding sunroof issue and helped set up a rental vehicle and repairs."

"Everyone there was super friendly. We are insured with another office out of town and they were still able to help us out with our needs without pushing us once to change offices. I would recommend them to anyone looking for insurance in the area."

"We recently experienced substantial damage to our home due to hail. A State Farm adjuster came out, assessed the damage and generated a claim. Because we have a small HELOC loan, we could not take advantage of the direct deposit feature and a paper check was mailed using standard postage. We never received that check. Courtney at our local agent’s office worked diligently to get the check reissued, which it was. A different adjuster promised that the new payment would be sent overnight, which it wasn’t. It was sent using standard postage. We have yet to receive either check. Courtney, along with help from Trish of the same office, again worked diligently to get yet a third payment generated. This one was hand delivered by a third State Farm adjuster. We have been a customer of State Farm for over 40 years and have always received prompt responses from our local agent’s office. For most of this time is has been an office owned by Kathy Kilo Peterson. In short, the outcome was successful, but the process was difficult requiring much effort on the part of Courtney and Trish. They did an excellent job getting the claim successfully resolved. Thank you Courtney and Trish."

"Years of excellent service, review of needed coverage, and applicable discounts. Kathy, and office staff knowledgeable and polite! Service like you may have had in the ’60s."

"I had such a great experience working with Kathy and her team with our band booster association I decided to move my personal insurance to them as well. They are knowledgeable, responsive to questions and thorough anytime we have a question. I highly recommend."

"Well, We are so glad we chose to go with the Kilo agency! I have to commend Jessica, Courtney, Trish and Jordan the KKP agencies staff for expert handling of my account. They go above and beyond their call of duty straightening out a couple issue unrelated to anything KKPs employees did but they stayed on top of it and got it handled for us. Then I had a tree blow down in the last tornado storm and put holes in my roof among other things. They immediately called and got a contractor and roofer to put a temporary tarp over the holes along with a tree company to remove it and get rid of it the next day. I have the utmost confidence that they will handle any issue that arrives. And I wish to thank Vinnie the Pup who is a great customer satisfaction rep and promptly greets customers as they come in."

"Jessica is wonderful , very understanding . She help me a lot with my account and information about my insurance makes sure I’m on time and keeping up with my bills. Thanks so much"

"Kathy’s office is great, right down the line. Friendly and helpful to a fault and always with a person to get my questions answered and needs met. Strongly recommended."

"I was trying to login in to my State Farm acct so I could set up the Drive Safe in my new car. When I could t sign in I finally called Kathy’s office for help. Scott Matthew spent a very long time on the phone trying to work out my problem. He was extremely patient and kind as we attempted to solve my problem. When this didn’t work he offered to meet me to figure out how to fix my problem. With my phone in front of him he was able to quickly resolve my problem and even set up the Drive Safe on my husbands phone. Scott was very knowledgeable ,always polite and pleasant to work with."

"We have been State Farm customers for over 20 years, I don't why we stayed, this is our experience. We had several roofing contractors tell us our roof needed to be replaced due to hail and wind damage. Our first claim, roughly 4 or 5 years ago, they refused to pay anything, saying we would need to know the exact date each damage on the roof happened. So we let it go, so we started a new claim about 8 months ago after several storms and a roofing company said they would work with State Farm. State Farm sent out their contacting company to do the inspection, contractor told them yes we needed a new roof, State Farm didn't like it so they sent the same contractor out to inspect again and of course that contractor told them the same thing, that we needed a new roof, State Farm didn't like that answer so they sent their own inspector out who came to the conclusion that we only needed a partial fix and would only pay $3600 of the $11000 cost of the roof. So we had the roof replaced paid out of pocket the deductible and the rest that State Farm wouldn't cover. So about 4 months after getting the check from State Farm for $3600 and paying off the roofer, My wife received an email from State Farm telling us they were dropping us because of the claim of $3600 they paid. In my opinion State Farm is only ranked high as an insurance company because of the money they take in and not what they pay out or their service. They claim to be there like a good neighbor, i dont want a neighbor like State Farm because they are terrible. I would not recommend State Farm to anyone."

"Everyone here has always been the most helpful in any situation! Highly recommend."

"Kathy kilo Petersons office saved me so much money on my homeowners and were very knowledgeable! Love that they actually answer the phones and are always there to help"

"Molly and the rest of Kathy’s team are all so very helpful in answering any and all questions I may have. They have been very quick and professional in resolving any and all inquiries I have had."

"Molly was So helpful with all the questions I had regarding my car insurance. She was also able to help me with questions regarding my home insurance! She saved me money which is a triple plus!!! Highly recommend and totally recommend Molly!!!!"

"I had to call to make an update to my policy I was able to talk to someone right away and they got the change made quickly in one phone call. Stellar service!"